Health - Terms and Conditions


Current Promotion Offers


New Customers

Free Activation, Free Shipping, and $5 off Fall Detection monitoring 

Requires a month-to-month agreement for Medical Alert Plus or On-the-Go Emergency Response Systems. First month monitoring due at time of purchase.  Excludes taxes.  Offer excludes professional installation which may be available upon request for an additional fee.  An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Fall Detection monitoring service is only available with Medical Alert Plus and On-the-Go Emergency Response systems. Digital cellular service not available everywhere or at all times.  The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly.  The GPS is not operated by ADT.  Prices subject to change.  Systems remain property of ADT.  Cannot be combined with other offers or discounts and is available for new customers only.  No termination fees.  Overnight shipping delivery Monday through Friday.  Saturday and Sunday delivery are not available.  Overnight shipping valued at $9.99; free activation valued at $29; Offer availability 4/1/2023 – 6/30/2023.

@2023 ADT.  All rights reserved.  The product/service names listed in this document are marks and/or registered of their respective owners and used under license.  Unauthorized use strictly prohibited.

†Fall detection pendant does not detect 100% of falls.

Free Activation, Free Shipping, and a Special Gift

Requires a month-to-month agreement for Medical Alert systems. First month monitoring due at time of purchase. Monitoring services with Basic system requires month-to-month monitoring agreement at $29.99/month ($359.88/yr); ADT Medical Alert Plus system (with digital cellular service) requires month-to-month monitoring agreement at $37.99/month ($455.88/yr); and On-The-Go Emergency Response System requires month-to-month monitoring agreement at $39.99/month ($479.88/yr). Offer excludes professional installation which may be available upon request for an additional fee. An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Digital cellular service not available everywhere or at all times. The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly. The GPS is not operated by ADT. Prices subject to change. Systems remain property of ADT. Cannot be combined with other offers or discounts. No termination fees. Special gift of Personal Safety Kit is valued at $13.99.
†Fall detection pendant does not detect 100% of falls.

No Charge for Equipment and Monitoring Starting at Less Than $1 a Day*

*Requires to month to month agreement. Excludes taxes. First month monitoring, activation ($28.99) and shipping (9.99) due at time of purchase. Professional installation extra. Monitoring services with Basic system requires month-to-month monitoring agreement at $27.99/month ($335.88/yr); ADT Medical Alert Plus system (with digital cellular service) requires month-to-month monitoring agreement at $34.99/month ($419.88/yr); and On-The-Go Emergency Response System requires month-to-month monitoring agreement at $35.99/month ($431.88/yr). Offer excludes professional installation which may be available upon request for an additional fee. An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Digital cellular service not available everywhere and at all times. The On-The-Go Emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly. The GPS is not operated by ADT. Prices subject to change. Systems remains property of ADT. Cannot not be combined with other offers or discounts.
†Fall detection pendant does not detect 100% of falls

Free Activation, Free Shipping, and a Special Gift for You!

*Requires to month to month agreement. Excludes taxes. Special gift valued at $13.99. Offer excludes professional installation which may be available upon request for an additional fee. An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Digital cellular service not available everywhere or at all times. The On-The-Go Emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly. The GPS is not operated by ADT. Prices subject to change. Systems remains property of ADT. Cannot not be combined with other offers or discounts. Fall Detection service only available with Medical Alert Plus and On-The-Go Emergency Response system for $5 per month ($60/yr).
†Fall detection pendant does not detect 100% of falls


Existing Customers

Free Activation, Free Shipping, & $6 off Monthly Monitoring

*Requires a month-to-month agreement for Medical Alert systems.  First month monitoring due at time of purchase.  Excludes taxes. For existing ADT Customers only. Offer excludes professional installation which may be available upon request for an additional fee.  An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel.  Digital cellular service not available everywhere or at all times.  The On-The-Go emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly.  The GPS is not operated by ADT.  Prices subject to change.  Systems remain property of ADT.  Cannot be combined with other offers or discounts and is available for new customers only.  No termination fees.  Overnight shipping delivery Monday through Friday.  Saturday and Sunday delivery are not available.  Overnight shipping valued at $9.99; free activation valued at $29. Offer available: 1/1/2023 - 12/31/2023

@2022 ADT.  All rights reserved.  The product/service names listed in this document are of their respective owners and used under license.  Unauthorized use strictly prohibited.

Fall Detection monitoring service is only available with Medical Alert Plus and On-The-Go Emergency Response systems.

†Fall detection pendant does not detect 100% of falls.*Requires to month to month agreement. Excludes taxes. For existing customers only. $2 off advertised monthly services on any system (Medical Alert Basic System, Medical Alert Plus System and On the Go Emergency Response System) with monthly and quarterly billing. $4 off monthly advertised prices with annual billing. Free shipping is available with quarterly or annual billing. 50% off fall detection is only eligible for Medical Alert Plus System and On The Go Emergency Response System. Offer excludes professional installation which may be available upon request for an additional fee. An ADT Medical Alert system is not an intrusion detection system or medical device; ADT is not a ‘911’ emergency medical response service and does not provide medical advice, which should be obtained from qualified medical personnel. Digital cellular service not available everywhere and at all times. The On-The-Go Emergency system and services use and rely on the availability of cellular network coverage and the availability of global positioning system (GPS) data to operate properly. The GPS is not operated by ADT. Prices subject to change. Systems remains property of ADT. Cannot not be combined with other offers or discounts.


Product Warranty

 

ADT Medical Alert's Premium Protection Plan

Requires and is subject to the terms ADT Health Subscriber Agreement. Premium Protection plan includes unlimited replacement batteries, and repair or replacement for Medical Alert System devices that may be necessary as a result of ordinary wear and tear, manufacturing defects, or power surges at no additional charge. Replacements or repairs made necessary by accidental drops or spills, or by damage due to dust, heat, and humidity, are limited to one (1) base unit and two (2) accessories per calendar year at the discounted rate of $75 per base unit and $15 per accessory. Additional repairs or replacements, as well as replacements due to lost devices, are subject to full cost of the replacement device. ADT’s Medical Alert Premium Protection Plan is not an insurance policy and ADT is not an insurer.